Privacy Policy

Privacy Policy 2024-01-11T23:40:04-05:00

January 1, 2024


New System Associates (NSA Commercial Door & Hardware) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with New System Associates of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time New System Associates decides to make use of the personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in the separate manner.

This Policy applies to New System Associates, and it governs any and all data collection and usage by us. Through the use of, you are therefore consenting to data collection procedures expressed in this Policy.

Please note that his Policy does not govern the collection and use of information by companies that New System Associated does not control, nor by individuals not employed or maintained by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of, and share the information collected.

Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through the website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. The website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email, billing information, etc., which may be used when you inquire about or purchase products and/or services and to deliver the services you have requested.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed contact forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect and For How Long

We are collecting your data for several reasons:

  • To establish the contact requested on our “Contact Us” page;
  • To better understand your needs and provide you with the services that you have requested;
  • To fulfill our legitimate interest in improving our services and products
  • To send you promotional emails containing information we think you may like when we have your consent to do so.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criterial:

  • the length of time your personal information remains relevant;
  • the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations;
  • any limitation periods within which claims might be made;
  • any retention periods prescribed by laws or recommended by regulators, professional bodies or associations;
  • the type of contact that we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

New System Associates does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

New System Associates may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personal identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from

New System Associates uses various third-party social media features, including but not limited to, Facebook and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the policies of the providers and are not within New System Associates’ control.

Disclosure of Information

New System Associates may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered
  • in other ways describes in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to endorse the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of New System Associates.

Non- Marketing Purposes

New System Associates greatly respects your privacy. We do maintain and reserve the rights to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues and/or changes in New System Associates products and services). In certain circumstances, we may use our website or other public means to post a notice.

 Children under the age of 13

New System Associates’ website is not directed to, and does not knowingly collect personal identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and

storage if such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or text message. To discontinue contact, please send an email that you wish to cease receiving emails to To opt-out of messaging, reply STOP to the last text message received. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. New System Associates will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. New System Associates does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected on our website.

Notice to European Union Users

New System Associates’ operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision of the EU- US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of date to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in the Policy.


New System Associates takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line. Wherever we collect sensitive information, that information is transmitted to us in a secure way. You can verify this by looking for the lock icon in the address bar and looking for “https” at the beginning of the address to our webpage.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

Terms of Use of the Website

Subject to your compliance with these Terms, agreement to comply with all applicable laws, rules, and regulations, and solely for so long as you are permitted by New System Associates, you may access and use the Websites and their respective Content. While doing so, you may not:

  • Violate or attempt to violate the security of the Websites or its supporting infrastructure to gain unauthorized access to any portion or feature of the Websites, or any other systems or networks connected to the Websites or supporting infrastructure, or to any of the services offered on or through the Websites, by hacking or any other illegitimate means;
  • Restrict or inhibit any other visitor or member from using the Websites, including, without limitation, by means of “hacking” or defacing any portion of the Websites;
  • Use the Websites or any Content for any purpose that is fraudulent or unlawful or otherwise prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of New System Associates or others;
  • Impersonate any individual or entity, including without limitation any representative of New System Associates; falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Website; or express or imply that any statements you make are endorsed by New System Associates, without prior written consent from New System Associates;
  • Engage in any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or New System Associates’ systems or networks, or any systems or networks connected to the Website or to New System Associates, including without limitation spamming or flooding;
  • Systematically download and/or store any Website Content without express prior written consent from New System Associates;
  • Use any deep-link, page-scrape, robot, spider, or other automatic site search/retrieval application, or any similar or equivalent manual process, to access, acquire, copy, monitor, retrieve, index, or “data mine” any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or and Content, to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Websites. Notwithstanding the foregoing, New System Associates grants the operators of public search engines permission to use spiders to copy materials from the Websites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. New System Associates reserves the right to revoke these exceptions and bar any such activity either generally or in specific cases;
  • Probe, scan, or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website without express prior written consent from New System Associates;
  • Perform a reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Website, or any other customer of New System Associates, including any New System Associates account not owned by you, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Website;
  • Use the Website to defame abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including without limitation others’ privacy rights or rights of publicity, or harvest or collect information about Website visitors or members without their express consent; or
  • Otherwise disrupt or interfere with the operation of the Website or the servers or networks used to make the Website available; or violate any requirements, procedures, policies or regulations of such networks.

Acceptance of Terms

By using our website or opting-in to text messages, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In additions, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

 How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us directly at the following email, telephone number, or address.


Telephone Number: (413) 543-6677

Address: New System Associates- 34 Front St, Dock 11, Indian Orchard, MA 01151